Legal
Last updated: 7 October 2026
This website is run by Ecovalue Ltd, an independent Auditel Associate Partner. Ecovalue Ltd is registered in England and Wales, company number 15329525, with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
Ecovalue Ltd is the controller of the personal information described here. It is registered with the Information Commissioner's Office under number ZB682047.
To ask about this policy or your information, contact Andy Procter at andy.procter@auditel.co.uk or on 07789 225547.
| When you | We collect | We use it to | Our lawful basis |
|---|---|---|---|
| Send a message through the contact form | The details you enter, such as your name, email address, phone number, company and message | Reply to your enquiry | Legitimate interests: answering a question you have asked |
| Book a call | Your name, email address, the time you choose and anything you add | Arrange and hold the call | Legitimate interests: arranging a call you have asked for |
| Take the health check | Your name, company and work email, your sector, your answers and scores, and anything you add | Show your report, email you a copy and send occasional practical guidance | Consent: you tick a box before you see your results |
| Request the checklist or the cost audit template | Your email address | Send you the download, and up to three short follow-up emails about it | Legitimate interests: sending what you asked for and relevant follow-up. Every email has an unsubscribe link. |
| Accept cookies when you visit | Pages viewed, your device and browser type, and your approximate location | Understand how the site is used and improve it, and connect an enquiry with the pages viewed before it | Consent, given through the cookie banner |
We do not buy contact lists, and we do not sell your information to anyone.
We use a small number of providers to run this site and our enquiries. Each handles your information on our instructions.
If you ask about a service, we may share your details with Auditel (UK) Limited or an Auditel specialist so that they can help deliver it.
We may also share information where the law requires it.
Our contact records are held by HubSpot in the European Union. Some providers may process information outside the United Kingdom. Where they do, they rely on safeguards recognised under UK data protection law.
When you first visit, a banner asks whether you accept cookies. If you accept, Google Analytics counts visits and shows which pages are read, and a HubSpot cookie lets us connect an enquiry with the pages viewed before it.
If you decline, Google Analytics is not loaded and no HubSpot tracking cookies are set. HubSpot still counts that a page was viewed, without a cookie and without linking the view to you. The site still works. One cookie remembers your choice so that the banner does not ask again, and our hosting providers may set cookies that are needed for security.
You can change your choice at any time.
You can ask us to:
Contact us using the details above. We will reply within one month. There is no charge.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113. We would welcome the chance to put things right first.
We will post any changes on this page and update the date at the top.